Frequently Asked Questions (FAQ)
Welcome to the Gotchscape FAQ section! Here, you'll find answers to the most common questions about using Gotchscape to distribute your music, manage your account, understand payments, and maximize your reach. Whether you’re a new user or an experienced artist, this guide is designed to help you navigate the platform with ease.
- About Gotchscape and Getting Started
- Account and Release Management
- Music Distribution and Monetization
- Payments and Earnings
Gotchscape is a music distribution and publishing platform that helps artists release their music across major streaming services and stores. It also provides tools for monetization, royalties management, and analytics.
Yes, Gotchscape offers free distribution, allowing you to release music without upfront costs. Premium distribution provides added benefits like faster approvals, detailed analytics, and expanded store reach.
Visit the Gotchscape website, click on "Sign Up," and provide your details. Once verified, you'll have access to the platform to upload and manage your music.
After signing up, upload your track, artwork, and metadata. Gotchscape will review your submission for compliance, then distribute your music to selected platforms.
Yes, you can upgrade your Free release to Premium at any time to unlock additional features and benefits.
Publishing ensures that you collect royalties from all uses of your music, including performances, broadcasts, and mechanical rights, while distribution focuses on making your music available in stores and streaming platforms.
By choosing the standard or premium distribution model and handling your own publishing, you can retain all royalties generated from your music.
Go to the login page and click "Forgot Password" to reset it. To update your information, navigate to the "My Account" section in your dashboard.
No, releases cannot be transferred between accounts due to licensing and rights management policies.
You can manage multiple artist names under a single Gotchscape account. However, make sure to specify the correct name for each release to avoid metadata issues.
You can close your account by contacting Gotchscape support. Ensure that all pending earnings and releases are settled before initiating this process.
If flagged, you'll need to provide proof of ownership or necessary licenses for any samples, watermarks, or third-party content used.
You can manage releases through your dashboard. To remove a release from stores, submit a takedown request in the "Manage Releases" section.
No, Gotchscape does not claim ownership of your music. You retain all rights and control over your work.
Select your desired platforms during the upload process. Gotchscape will distribute your music to the selected stores after review.
If someone has stolen your music, contact Gotchscape support with proof of ownership. For YouTube claims, submit a dispute through the Content ID process.
~ Single: 1-3 tracks under 10 minutes each.
~ EP: 4-6 tracks, totaling 30 minutes or less.
~ Album: 7 or more tracks or over 30 minutes.
~ Extended Album: Special version with extra tracks or edits.
~ EP: 4-6 tracks, totaling 30 minutes or less.
~ Album: 7 or more tracks or over 30 minutes.
~ Extended Album: Special version with extra tracks or edits.
Enable YouTube Content ID or SoundCloud monetization during your release setup. Gotchscape will track and monetize eligible plays.
This could be due to metadata issues, store restrictions, or Content Recognition blocks. Review your submission or contact support for assistance.
TikTok Music is a feature where users can access songs for video creation. Gotchscape automatically distributes your tracks to TikTok if selected.
Payments are made via M-Pesa, PayPal or direct bank transfer. Add and verify your payment method in the "Payments" section of your account.
Statistics are updated monthly for most platforms, but some stores may have delays. Earnings become visible once processed by the stores.
For Free distribution, Gotchscape takes a small percentage of royalties. Premium distribution allows you to retain all royalties after store deductions.
This threshold ensures that transaction fees are minimized. Once your earnings reach $50, you can request a payout.
Use the Statistics section in your dashboard to view detailed insights for each store, including streams, sales, and payouts.
Stores report data on a monthly basis, which is why daily updates are unavailable. However, Gotchscape ensures timely updates when reports are received.
Check your payment details for accuracy and ensure you meet the minimum threshold. If the issue persists, contact support for assistance.
Need More Help?
If you didn’t find the answer you were looking for, don’t worry!
Visit our Support Center for detailed guides, troubleshooting tips, and personalized assistance.
Our team is here to help you make the most out of Gotchscape.